ept AI Overview
ept AI is the AI platform that scales sales, support, and product knowledge for B2B tech companies. We empower B2B tech companies to achieve extraordinary efficiency and scale by delivering accurate answers and rich content across sales, support, and internal knowledge workflows. Our Sales AI suite reduces deal preparation time by 70%, increases win rates by 5–10 points, and cuts ramp time by 60%.
Our Support AI deflects 35–50% of tickets, reduces support costs by 40%, reduces handle times by 30%, and improves customer satisfaction (CSAT) by 30 points. Our Team AI cuts internal search time by 50%, increases knowledge discovery by 40%, raises internal NPS by 20 points, and deploys in under 24 hours.
Built on more than one million Q&A pairs and two million documents, our proprietary cognitive architecture layered on GPT‑4 delivers high-quality answers for even the most complex technical questions. We serve industries such as semiconductor, industrial, scientific, medical, security, and SaaS, and we integrate securely with your tools and channels to operate on both public and private data while ensuring privacy and security.
Continuous AI performance management monitors answer quality and improves responses over time.
To learn how ept AI transforms sales, support, and product knowledge, schedule a demo or explore our whitepapers: Tech Product AI and AI Performance Management.
