Symphony RetailAI Overview
With more than 30 years of customer-centricity at the heart of everything we do, Symphony RetailAI helps business leaders and their teams identify, activate, and realize opportunities for profitable growth – more efficiently and effectively – in today's highly competitive omni-channel environment.
From category management and marketing to supply chain and retail operations, we provide the industry's only truly integrated AI-enabled solutions, tailored for the nuances and volume of FMCG/Grocery retail.
Founded on CINDE and GOLD enterprise solutions, Symphony RetailAI's innovations span the retail value chain, providing actionable insights that drive improved performance and CPG collaboration – and ultimately, revenue and margin growth.
Our outstanding team of seasoned retail experts and a strong global partner ecosystem helps us serve more than 1,200 organizations worldwide – including half of the world's top 30 grocery retailers and all of the top 25 global CPG manufacturers – all through the Symphony Retail Cloud, powered by Microsoft Azure.
Our Approach
We use our three-pronged approach - Identify, Activate, Realize (IAR) each day in achieving our customer promise:
- To show profitable growth in one year for our customers
- Be the easiest to do business with
- Have the best quality and service for customer success
- To champion breakthrough AI-enabled innovation
Our Values
Our values are more than just words. Our employees commit to certain behaviors to drive forward the culture we are creating and living, a culture that will make us successful together.
- We build trusted relationships
- We openly connect & communicate
- We are serious about quality
- We are always innovating
- We will win together
- We are enthusiastic
