Teneo.ai - Agentic AI for Contact Center Automation
Teneo.ai is a global leader in Agentic AI for contact center automation, helping some of the world’s largest companies deliver exceptional customer experiences through advanced conversational AI. Our platform enables enterprises to deploy intelligent AI Agents that automate up to 60% of customer interactions with up to 99% accuracy, reducing wait times and cutting call center costs by up to 50%.
We combine Conversational AI, Generative AI, and Large Language Models (LLMs) to build AI Agents that understand natural language, engage in human-like conversations, and adapt intelligently to customer needs. Our technology integrates seamlessly with major CCaaS and CX platforms—including Genesys, Five9, NICE, Microsoft, AWS, and Google—helping enterprises maximize automation without disrupting existing workflows.
Teneo-powered AI Agents are trusted by industry leaders like AT&T, HelloFresh, Swisscom, Telefónica, and more, handling millions of conversations every day across voice and digital channels with enterprise-grade performance. Our clients consistently achieve measurable improvements in key metrics like containment, first contact resolution (FCR), CSAT, and NPS.
As a company, we’re passionate about innovation and delivering cutting-edge AI solutions that transform how businesses interact with their customers. Our mission is to make AI Agents the smartest they can be—empowering organizations to deliver consistent, engaging, and efficient conversations that accelerate growth and build long-term customer loyalty.
Teneo.ai has offices in Chicago, Stockholm, and Barcelona, and we’re growing our team of talented engineers, linguists, data scientists, AI specialists, and customer success experts who share our vision for revolutionizing customer engagement through intelligent automation.
Join us in shaping the future of conversational AI and help enterprises worldwide redefine their customer service with powerful, scalable, and human-like AI Agents.
