Macorva Feedback Solutions
Macorva bridges the gap between feedback and action. We make employee and customer feedback software for the modern era. Feedback is essential in running every business, yet the tools to collect feedback are antiquated and unactionable. Most businesses sit on a mountain of feedback data with the same question, "What do I do next?"
Employee Experience (EX) and Customer Experience (CX)
We survey employees about their experiences at work and enable them to rate and describe experiences with all coworkers. We also survey customers about transactions, support, digital experiences, and more. We collect both internal and external feedback. We also modernize the feedback experience with a mobile-first, user-friendly platform.
And most importantly, we enable companies to convert their feedback into action with our Radiant AI. Our AI reviews the unique cross-section of feedback relevant to each employee and connects them (and their manager) with research-backed action items to improve outcomes in employee engagement, learning and development, manager effectiveness, customer satisfaction, and more.
Radiant AI
Macorva uses Radiant AI to provide personalized coaching for every employee and manager without introducing any overhead to the companies who implement it. Radiant AI also learns what actions lead to the most improvement at each company and continuously adapts its coaching to optimize results, optimally closing the feedback cycle. Macorva enables a data-driven, action-oriented approach to business intelligence. It takes away the guesswork and provides a clear path to improved outcomes.
