Acqueon Customer Engagement Platform
Acqueon is the leading customer engagement platform enabling big revenue generation and revenue recovery outcomes for B2C enterprises. The platform is comprised of an advanced outbound campaign manager plus real-time agent guidance and coaching with AI-powered call summarization. Acqueon integrates with all leading contact center solutions, as well as Salesforce, Epic EHR, and many other widely used systems of record.
Using the platform's omnichannel campaign orchestration and analytics, customer-obsessed enterprises are empowered to make the transformative shift from reactive to proactive customer, patient, and citizen engagement. Acqueon helps organizations maximize the full revenue potential of every B2C interaction via a revenue intelligence engine comprised of predictive analytics, workflow automation, and AI.
More than 110,000 agents, advisors, clinicians, and sellers use Acqueon to execute over five billion voice and digital interactions annually, powering proactive sales, service, and collections strategies for hundreds of the world's largest organizations including Goldman Sachs, US Bank, Centene Corporation, Cigna, Toyota Financial Services, Coca-Cola, Dish Network, Elevance (formerly Anthem), Costco, and multiple high-profile government agencies.