RipeMetrics: Marketing Technology Solutions
RipeMetrics is a marketing technology company that offers a suite of AI, business intelligence, and marketing communication tools in a customer service and customer experience management platform. This platform helps retailers optimize performance and improve retention throughout the customer journey with richer engagement that also gathers valuable feedback and reviews.
Our platform personalizes customer service and marketing with automated messaging that is backed by behavioral science and leading data. It then uses AI to offer smarter marketing tools that help increase sales by improving retention—customer retention is the key to the game. We've developed a powerful communication theater that integrates the full customer relationship (email, text, phone, feedback, purchases, social media, etc.) into one easy-to-use tool.
In this process, our technology gathers feedback (from both customers and employees), integrates it all into our retailer-optimized CRM, and then provides valuable business intelligence data to help our customers improve their operations and manage their teams for true employee engagement.
