For some context, one of our products, Collector AI, helps OEMs collect vehicle data that enables specific inquiries and evolves them over time through event-driven collection policies. Vehicle engineers can easily create policies through a graphical user interface or, if they want, by directly editing JavaScript Object Notation code.
But these approaches require detailed knowledge of the vehicle by an expert engineer. One monumental moment was when we were also developing an AI enhancement to make it easier for more users inside the OEM, not just technical experts, to use the product.
This enhancement enabled them to describe in natural language what they wanted to collect based on specific trigger conditions. While experimenting, we discovered that the tool could intelligently identify useful, relevant information that exceeded our original expectations when we wrote our queries.
The AI was able to really understand the intent of the query, and we realized that AI could serve as a thought partner to our users, not only helping them to be more efficient but also helping them to do their work better. We are now rolling out this capability as a fundamental new feature of our product.